Menu Close

Diploma in Customer Service

Our customer service diploma equips the students with essential skills needed in the services, where one is in direct contact with the consumers. Through this diploma students will learn how to provide and deliver professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.  Here is a sampling of the types of jobs available in customer service. The course duration is 31 weeks.

Our program includes an internship of 120 hours which will give you much-needed hands-on experience which can kick-start your career.

Call Center Agent, Concierge, Client Relations Associate, Client Services Coordinator, Customer Service Representative, Front Desk Associate / Receptionist, Customer Care Supervisor, Service Manager, Customer Care Manager and similar roles at different levels of the hierarchy.

These roles can be in IT, Retail Businesses, Banking Sector, Insurance Industry, Hospitality, Travel and Tourism etc.

Courses Covered:

  1. Microsoft Office Suite
  2. English Fundamentals
  3. Business Communication
  4. Business Mathematics
  5. Customer Service
  6. Professional Selling
  7. Soft Skills & CPR / First Aid
  8. Practicum – 120 hours

Partnership with BMO Financial Group

We are pleased to announce that we have established a formal partnership between BMO Financial Group and Peel College of Professional Studies to help our students find meaningful employment in BMO Financial Group's Customer Service spaces.

We strive to impart high quality of teaching and instruction to our students. We arm them with the necessary tools for entering the workplace. While we cannot guarantee employment, we can open the doors to a rewarding career for you. Our Diploma in Customer Service is an excellent starting point to kick start your career. Contact us  for more information.

Request Information! Customer Service Diploma

Request Information! Customer Service Diploma

Peel College makes it easy to fund your own education and self development by offering interest-free installments. We also offer bursaries to deserving students. The Diploma is eligible for funding under Ontario's Second Career Program. Contact us today for more information.

Handle customers with confidence and ease in any business

Your future is waiting at Peel College. Come, visit us and take charge of your career!


1450 Meyerside Drive, Unit # 101
Mississauga, ON L5T 2N5

Our campus is easily accessible by public transit

Follow Us

You can follow us on different social media platforms and get updated with all the latest news and information about our college.